Should My Pet Be Seen?
My cat hasn’t eaten tonight, does she need to be seen? Call us.
My dog has been vomiting, but otherwise seems to be happy, does he need to be seen? Call us!
Just like in a human hospital, all patients are triaged on arrival. This means that your pet is immediately assessed and ranked as to how urgently they require our care. Patients are then seen by the veterinarian in order of urgency. Please rest-assured that, despite the triage process, no pets will be left to suffer.
If we have not seen your pet before, it is incredibly helpful to bring any vaccination records, medical history or any blood test results that you may have. If you are presenting to our emergency service, we will always ask for the details of your usual veterinarian so that we can keep them informed throughout the treatment period.
Remember, if you are at all unsure, we urge you to please just call and chat with our team.